Refund policy

If the Pro plan is not right for you, you can ask for a full refund in the 14 calendar days after a payment. You do not have to give a reason.

This guarantee is in addition to your rights under consumer law. It does not limit a mandatory right to a refund, withdrawal or a different remedy.

Send an email to support@tourpatrol.app with the email address or the order number from your receipt. We then ask Paddle to make the refund.

You can also ask for a refund directly at Paddle Buyer Support, at paddle.net. Select “Request refund” and use the purchase details from your receipt.

Paddle.com Market Ltd is the merchant of record for purchases of Tour Patrol, so Paddle makes the refund. If possible, the money goes back to the payment method that you used.

We process an approved refund in 14 days or less. Your bank or payment provider can need more time to show the money in your account.

The refund policy of Paddle is at paddle.com/legal/refund-policy.

The Pro plan costs $5 USD each month, and it renews until you cancel. A refund does not cancel the subscription automatically.

To cancel, open the menu at your initials on the dashboard and select “Manage Subscription”. After you cancel, no more payments occur, and you keep the Pro plan until the end of the month that you paid for.